Salon Policy

Refund

 

If you are not entirely satisfied with your service, please call and schedule a redo appointment. You must arrange an appointment to have your nails fixed within 4 days after your initial service date.  We do not accept redo appointments after 4 days of your initial services.

We will re-do any service if you are unsatisfied with the quality provided, given that you tell us immediately after the services have been performed.

As soon as you walk out the salon door, that means you have accepted and are happy with the services provided to you.

We will charge you for the cost of any repairs or replacements that we have to endure because of damages that happened outside of our salon. For example, if your nails or the finish of your nails are damaged (they are broken, chipped or starting to lift ) we will charge you due to your own lack of care.

The redo policy does not cover a change in service or color.

We do not offer refunds for any services or products.

 

Personal Items

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We are not responsible or liable for any lost, damaged or stolen items. For your protection, we ask you do not bring valuable items or clothing inside the salon. We regret to inform you that we cannot be responsible for any loss or damage to personal articles, including clothing, accessories, technology, etc.

 

Late Arrivals & Cancellations

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We understand that sometimes extraordinary circumstances are unavoidable and you may need to change your schedule. We kindly ask that you give us 24 hour’s notice if you cancel your appointment.

Due to scheduling commitments to other clients’ schedules, we may need to reschedule any appointment for which you are more than 10 minutes late.

 

Right to Refuse Service

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We reserve the right to refuse service to any guest for improper conduct, tardiness, no shows, or any other situation we deem inappropriate.

 

Products/ Gift Cards

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Gift cards are not returnable or refundable for cash.

We do not responsible for gift card lost or stolen

 

Best Regards,

Honey Nails & Spa Team